Thanks for visiting our site. We value your feedback, questions, and ideas about online casinos in Australia. Whether you’re looking for clarification about a review, want to suggest a new brand for us to test, or need help understanding a bonus or payment method in AUD, our team is here to help.
Richard Casino is an independent review resource. We do not operate any gambling platforms, take deposits, or handle withdrawals. Our role is to research, test, and explain casino offers for Australian players as clearly and honestly as possible.
How to Reach Us
The quickest way to contact our editorial and support team is by email:
Email: [email protected]
You can also use the contact form below. Please include as much detail as possible so we can respond accurately.
Questions, Suggestions, and Player Feedback
We welcome messages from Australian players about any topic connected to our content, including:
- Questions about specific casino reviews, bonuses, or pokies (slots).
- Suggestions for new online casinos in Australia we should review or compare.
- Corrections or updates if you’ve noticed something that needs improving.
- Your personal experience with a casino (good or bad) to help us keep our rankings fair.
If you’re reporting a problem with a casino, please add the casino name, what happened, transaction dates, and screenshots if available. Your feedback helps us protect other AU players and refine our recommendations.
For formal complaints, you may also want to visit our dedicated page: Complaints & Feedback.
For Partners, Brands, and Media
Are you a casino representative, affiliate manager, or journalist? We’re open to professional inquiries, including partnership opportunities, data requests, and press questions.
Please note: any cooperation never affects our ratings or editorial decisions. Our reviews are based on hands-on testing, verified terms, and a strong focus on safety for Australian users.
Response Time
We aim to reply to all emails and form submissions within 24–48 hours. Messages related to responsible gambling are handled with priority.
Responsible Gambling Support (Australia)
If gambling is no longer fun or you feel you may be losing control, please seek support right away. Australia has confidential, free services available 24/7:
- Gambling Help Online
- Telephone support: 1800 858 858 (free within Australia)
You can read more guidance on our Responsible Gambling page.
We are here to support Australian players and ensure transparency in the online casino market. Your message helps us keep this site accurate, useful, and trustworthy.
Useful links: About Us | Responsible Gambling | FAQ
